Customer Support

Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is visible on each page. A popup will show up. It includes exhaustive information about all the actions that you can perform on that particular page. Each pop-up window appears on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive variety of educational video clips explaining how to work with our web hosting Control Panel. They're intended for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can swiftly get to know our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you searching for, take a glimpse at our comprehensive FAQ database, which comprises questions asked by actual individuals and offers real solutions. We periodically "revamp" our Frequently Asked Questions section with new articles in order to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, we have a great team of tech support engineers available 24/7 and eager to assist you with any problem. Each support ticket you send will be replied to in less than sixty minutes (the average ticket response time is about 20 mins), so you won't have to wait a long time to get your question answered.