Customer Support
Context Help
If you get lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up menu will appear. It comprises exhaustive information about all the operations that you can carry out on the given page. Each pop-up menu appears on the very same page so that you can quickly return to your work.
Video Tutorials
We have a vast assortment of instructional video clips explaining how to work with our web hosting Control Panel. They're created for those of you who would like to see how things are being done instead of only reading articles. In this way, anyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step instructional video clips.
F.A.Q.
If you can't discover the answer you searching for, take a glimpse at our extensive FAQ section, which includes questions asked by actual users and provides real solutions. We constantly "revamp" our FAQ section with new entries so as to cover all the new additions and innovations related to our platform.
Ticketing System
If you still can't discover the answer you need in the Frequently Asked Questions section either, you can get in touch with our fantastic team of technical support engineers available 24-7 and ready to help you with any question. Each support ticket you open will be replied to in less than one hour (the average response time being approximately 20 mins), so you will never have to wait a long time to get your question answered.